Trying to reinstall windows 98 on gateway desktop currently having bootup
problems with existing installed 98. everything seems fine until get to "sit
back and relax while windows installs". before I have time to relax
Generic Installer Error Message SU99405 UPDATEInis = processing error.
(0x195). pops up. When click on OK back to DOS prompt and that is it.
Thanks for any help.

Type "rename c:\windows\powerpnt.ini powerpnt.bak" at the C:\
prompt. Then try the install again.

Ben

"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message news:A78E37B2-3FDE-4E66-A558-8013DD48A19E@microsoft.com...

Have you found and fixed whatever it was that was causing the bootup
problems?

Although this is a generic error, it often seems to refer to problems
updating an INI file. This could be because of a disk problem, such as a
bad sector, or perhaps even a RAM error.

If you are installing from scratch, start over with a good disk drive
diagnostic. If you are re-installing, do a thorough disk check.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
news:A78E37B2-3FDE-4E66-A558-8013DD48A19E@microsoft.com...

Ben/Jeff, Ben's suggestion did allow the install to continue without the
error, thank you, however after files were copied, the computer restart
failed pretty much the same as what I experienced on my original boot up
problem. I never did resolve it and thought maybe a reinstall of windows
might do the trick. Original problem - when I would start up the computer
either normally or try safe mode it would hang on the windows 98 banner page.
The error message was MSGSRV32 performed illegal operation and the details
said general protection fault in module setupx.dll. I originally extracted a
new setupx.dll from the windows cab file to no avail. When I renamed
setupx.dll I was able to start up in safe mode. If I shut down in safe mode
and then tried a normal restart (the setupx.dll still renamed) windows would
come up ( with a few errors along the way) and some applications would work,
like windows explorer and word, but not internet explorer.

Jeff, when you reference doing a thorough disk check what utility would you
suggest, whatever disks checks made by scan disk and before the install found
no errors.

Ben Myers" wrote:

A 'damaged' file can be caused by disk errors, but in that case I would not
expect the problem to survive a re-install. However, whenever a machine
that has been working OK suddenly develops errors, I suspect hardware first
off.

Get a hard disk drive diagnostic from the www site of the hard disk drive
manufacturer (or, in fact, any drive manufacturer) and run the
non-destructive read test. If you clear the drive to re-install, you can run
the full test. Also, get a memory diagnostic such as DocMemory
(http://www.simmtester.com/page/products/doc/docinfo.asp) and run that for
an extended period. Scandisk is a file system test, not a hard drive test.

When you've cleared the hardware, try a new re-install, but this time remove
all unnecessary hardware and see if the machine will run in minimum mode.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
newsF58D8E8-7E13-45BD-910F-719BEE59D0FA@microsoft.com...

If you can get the computer started in normal or safe mode, click "Start,",
"Run", type or paste one of the following into the "Open" box and click
"OK". Then select "Repair Internet Explorer" and click "OK". Please
note that these commands are case-sensitive.


RUNDLL32 SETUPWBV,IE5Maintenance

RUNDLL32 SETUPWBV,IE6Maintenance

Ben

"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message newsF58D8E8-7E13-45BD-910F-719BEE59D0FA@microsoft.com...

Sorry I didn't get back sooner, but had some snow and ice to deal with. I
downloaded a hard disk diagnostic for my drive from western digital and it
found no errors. I haven't tried the memory check yet. Also the attempt to
repair IE failed with 'W95INF32.DLL ThunkConnect32 failure'. My last
install attempt ran smoothly until it tried to do a restart, then it hung. I
renamed the setupx.dll file and restarted the install which then continued,
but generated numerous errors because it could not open the setupx.dll file,
as well as some other errors unrelated to the setupx file. Seems like I
can't get windows to start with the setupx file and when I rename it to get
windows running it needs to use it. And maybe the setupx file doesn't have
anything to do with it, but it sure seems like it. Anyway I'll keep trying
and thank you for your time and help to this point. If you have any other
suggestions send them my way.

"Ben Myers" wrote:

If you have plenty of disk space, start the computer with a boot floppy and
try renaming the "c:\windows\system" directory.

rename c:\windows\system sysbak

This should allow Windows setup to install a fresh set of system files.
Also, if you are reasonably sure there are no disk or file system problems, you
can skip Scandisk by running setup with the "/is" switch.

setup /is

Ben

"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message news:93C9A84E-4A87-4EFA-87FA-1D04AC0B4E29@microsoft.com...

Ben, I gave that a try, but I got a message that I must use a 98 Upgrade
rather than a new install. There was no option to override the message so
that is as far as I got. I don't want to belabor this issue, so I think I
might try to wipe the hard drive and start from scratch if that makes any
sense.


"Ben Myers" wrote:

You get that message because you are using an OEM version that is designed
to be installed to a drive without a Windows operating system. If you want
to try it, there is a way around the error message: Information on
reinstalling or upgrading with an OEM CD:
http://home.satx.rr.com/badour/html/upgrade.html

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
news:F1902B2A-1FAA-4907-B31A-B4A29B8F981E@microsoft.com...

Ron Thank you. Over the weekend I was browsing other postings and was led to
your website and your upgrade instructions. Here is what I did: I renamed
the win.com and winver.exe files. This allowed me to get past the SU0168
message. Then I got the message that a directory in windows called desktop
was present and had to be moved or renamed. I did that and the install
proceeded. I rejected the intstall to Windows.000 and selected the windows
directory. Everything ran without error until windows tried to do its first
restart. Then I experienced the same hang up I described earlier as my
original problem. Once again if I get into DOS and rename the setupx.dll and
restart, it avoids the restart hangup, but as the windows install resumes I
get more errors than I can count, many related to setupx.dll file not being
present. Today I plan to download DocMemory and run it since I haven't
followed up on that yet. One other item: The instructions that came from
Gateway when I purchased my machine say that if I need to reinstall 98 to do
it directly from the win98 CD, no floppy involved. When I do that ,the
option comes up to boot either from hard drive or CD and I choose CD. I've
tried it using a floppy startup disk as well but seems like I end up in the
same place either way.

"Ron Badour" wrote:

Downloaded DocMemory 3.1 beta and ran 10 loops. No errors. Guess I am a bit
hesitant to reformat the hard drive and try another install, but maybe that
is the next option.

"mvgberg" wrote:

I kind of have a rule of thumb about reinstalling a system. If I cannot fix
a serious problem within an hour, I feel I am just wasting time that could
be used to zap the drive and start over. One of the first considerations is
if you have data on the drive that must be saved. If there is, you can
either slave up the hard drive to the drive in the computer you are posting
with and save the data to that hard drive or you could buy a new hard drive
and load Windows onto it. Once configured, then copy the info over from the
old drive. Of course if everything is backed up, then just format the drive
and start over. What I would do at this point is figure out exactly what
you want to do, make a plan and then ask for a review of your plan. You
might want to start here:
http://home.satx.rr.com/badour/html/w98_restore.html You apparently have a
self booting system CD so you just have to start the computer with the CD in
the drive and then follow the on screen prompts. Once the installation
calls for a reboot, you will then boot from the HD instead of the CD.


--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
news:3FB8295F-A4EF-4A44-8888-E52E4DE2002B@microsoft.com...

Ron, At this point I have nothing on the drive that needs to be saved. Over
time I have moved anything I wanted to save to my new machine. I looked at
your 98 restore instructions and my plan is pretty basic. Reformat,
reinstall windows. Then load my anti-virus and download any explorer, win98
and driver updates. I have CDs for any programs if I want to reload them.
I've never done this before so I'm sure it won't be as easy as it sounds to
me now. I'll wait to hear if you have other thoughts before I press the
button. Thanks again.

"Ron Badour" wrote:

Unless you run into some weird glitch, it is as easy as it sounds. It just
takes time to get it all done. I don't know what your restore system disk
will do--maybe it contains all the drivers you need. My computers have come
with a separate CD that contains all the drivers. After the system is
installed, go to the control panel, system, device managers and see if there
are dings indicating that driver installations are required. Then add the
system updates/patches.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
news:4DD1491A-512D-48A7-AD70-05B300BDEF71@microsoft.com...

It's been a long day, but the original problem is history. You were right
that the install was pretty easy. Getting all the other software loaded is a
pain, but I'm pretty much done. Am experiencing one problem just after the
windows 98 banner displays. Get message "Cannot find a device file that may
be needed to run windows or a windows application. The windows registry or
the system.ini file refers to this device but the device file no longer
exists." This happens 3 times displaying the vnetsup.vxd, vredir.vxd and
dfs.vxd files respectively as the missing files. After each display says hit
enter to continue and windows does comes up ok. But apparently something is
still not quite right. This started happening soon after the install
completed ok. The devices all look good in device manager. Initially there
were 3 with dings but installing the drivers from my restore cd fixed that.
I probably should have waited and tried to fix the problem before going on,
but figured it may fix itself along the way and if I had to start over at
least I would have some practice.

"Ron Badour" wrote:

See if this article helps: http://support.microsoft.com/?kbid=166832

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"mvgberg" <mvgberg@discussions.microsoft.com> wrote in message
news:759EDBA3-37DF-4D3A-9897-0D1F61CB793A@microsoft.com...

The article you referenced was definitely the problem. I followed the
directions but for some reason I was still getting the file missing messages,
but based on the info in the article it looked like I just needed to get the
files on the hard drive. So I manually extracted the 3 files from my 98
install cd. I wasn't sure where to put them, so I put them in
C:\windows\system. I did a restart and got no error messages so I guess they
were found. I don't even need or want this dial-up stuff, since I have a DSL
connection, but probably during the install I may have gone down that path or
maybe it was installed by default. I know a couple times when I was
installing drivers it wanted the 98 install CD put in, and sometimes it could
not find the files it was looking for so maybe that was it. I'm going to
call this good. Thanks to all, especially Ron. In the future I will
definitely heed your 1 hour rule - I could have saved a ton of time and
frustration.

"Ron Badour" wrote: