On a new system, using the web interface to add a new user, ust after putting
in
domain\username I get the message "An error has occurred. For more
information contact your system admnistrator" - no info from AD is displayed.

Using the Deployment Manager, I never manage to get any domains or users
listed.

This leaves me unable to add users at all..
Single Domain: Win2003 with AD.
SQL 2005 Svr SP1

Any help would be appreciated..

You might go to the web.config file in the CRM root folder and set remote
errors to Off so you can get an informative error message.
--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com


"Pete Cosgrove" wrote:

Hi Matt,

Thanks for the reply,

I inserted a line in the web.config xml file under the <appSettings> area:

<add key="RemoteErrors" value="off"/>

Whilst this does not stop the original error message, I can continue past it
and add the user record.

Have I added the above entry correctly? As I was hoping for a more
informaive error mesage to get to the root cause of this problem?

Thanks again




"MattNC" wrote:

The keywords in a web.config file are case sensitive, so you need to
capitalize the O in Off:

<add key="RemoteErrors" value="Off"/>

This should show you some more detailed error messages

--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com


"Pete Cosgrove" wrote: