I created a quick campaign and performed a successful mail-merge, then
sent the e-mail. A response came back and I promoted it to a campaign
response.

Now when I send a normal email to a different user, CRM automatically
assigns that email to the campaign history! It's not targeted to a
user that was in the campaign. Even my personal email is getting
loaded into that campaign in CRM, in fact all my outbound email is
funneling into that campaign. Is this a bug? Can someone who has
encountered this issue please help?

Thanks,
Ken Davis

You are not alone!

This happened to a user of mine as well.
They just closed and reopened Outlook (or rebooted their system, can't
remember now) and it stopped regarding every piece of outbound email to that
campaign.
I figured it was just user error. We haven't replicated it, but I don't
think we've tried/done another mail merge on a Campaign either.

I'd be very interested to hear what the deal is (strength in numbers).
I'm also going to watch the next time one of our users tries this.

Kate

"KJD" wrote:

I have heard of this one before..Again restarting outlook fixes it. Anyone
else seen this?


=======================
John O'Donnell
Microsoft CRM MVP
http://codegallery.gotdotnet.com/crm


"Kate" <Kate@discussions.microsoft.com> wrote in message
news:CF0957B5-9939-4277-8CA3-9B454076C5FC@microsoft.com...