Tech Support > Microsoft Windows > Windows CRM > Assign Case Owner as Logical Owner of Account set in Case
Assign Case Owner as Logical Owner of Account set in Case
Posted by djennings on July 25th, 2006


Is this possible? Sounds simple enough but what im trying to do is when a
case is created I want the workflow rule to auto assign the owner of the case
to be the owner of the account (selected on the case form through lookup). Is
this possible, the only thing workflow (i can find) to set owner to is a
static not dynamic or logical...

Help pls

Posted by djennings on July 26th, 2006


any help would be greatly appreciated, i do not want to have to write a
workflow rule for every individual account...