- Assign Casefrom User to Queue
- Posted by Gummi Kr on January 29th, 2007
Hi,
I have a Queue that user assign to when they do not know what user should be
assigned to a Case. However, when the user assigns the Case to the Queue he
is still the owner and the Case is shown in the Queue.
Can anyone tell me if there is a way to show the Queue as the Assigned To
inside the case?
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