Have a look at the link on how to deal with customers and your
clients:

http://www.tech2mgr.com/managerial/c...management.htm

This is a lovely link with articles being updated nearly daily.

Found it pretty interesting.... Enjoy Reading........

Thanks,
Gungun.

Thanks.
Do you know any website where there is profound description of CRM workflow
and best practices?

"Gungun" wrote: