Tech Support > Microsoft Windows > Windows CRM > Bulk Close Campaign Responses as Complete
Bulk Close Campaign Responses as Complete
Posted by Duane Robinson on October 1st, 2007


I need to close several thousand campaign responses, whereby the response was
recorded but the users have not then immediately 'Converted' the responses.
Doing a bulk close from the Action menu on an advanced find works fine -
except that it means the Activity is not visible against the Contact in
'History' it goes into limbo as far as knowing what the customer responded.
This is because the bulk close doesn't give the option of closing as
'Complete' - this is only available from 'Convert' and then only one-by-one.
Any ideas how I can bulk close these responses as Complete?

Posted by Duane Robinson on October 22nd, 2007


We found that doing a Bulk close does not set the end-date on the task,
therefore the task does not show up in the 'Last 30 days' view in History.
Surely this is a bug?!

"Duane Robinson" wrote:


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