Tech Support > Microsoft Windows > Windows CRM > Cannot view CRM contacts in new Outlook email message
Cannot view CRM contacts in new Outlook email message
Posted by Theresa on September 8th, 2006


I have a user that cannot view the CRM Contacts or Accounts address book
in a new Outlook email message. The error "The address list could not
be displayed" shows. The user can view Outlook contacts but no CRM contacts.

Posted by Sandi on September 8th, 2006


Hi Theresa, i have the same issue. Did you resolve it already?

Thanks

Greetings

Sandi



"Theresa" wrote:

Posted by Jason Dibble [MSFT] on September 14th, 2006


That message appears when the CRM address book list hasn't downloaded from
the CRM server yet. If you have a large number of contacts, you'll need to
leave your Outlook client open for a while for all of the data to sync.
It's an all or nothing ordeal. Until they all sync down you won't see any.

--
Jason
--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Sandi" <Sandi@discussions.microsoft.com> wrote in message
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