I'm trying to set up a test environment for CRM, and i get the following
error when running setup:

"Microsoft Customer Relationship Management Server Setup Error:"
"Failed to install Microsoft Customer Relationship Management Server.
Failed to determine your account name.
Unspecified Error
(80004005)"

i'm doing the install on a windows 2000 server machine, that is part of a
domain of which i am a domain administrator.

Any ideas as to what's causing this error?

At which point during the install do you get this?? Does it allow you
to get to the licinse input stage??

Cheers

Ben

ensure you can do an NSLOOKUP from each of your servers (AD,CRM,SQL,XCH) to
each other sucessfully.


"Gordon Summer" <GordonSummer@discussions.microsoft.com> wrote in message
newsFB0180A-7B46-4C21-8160-99E8A583EB9C@microsoft.com...

I get the error as soon as run setup.exe
it's the first thing that pops up

"bsmallwo@gmail.com" wrote:

I tried doing an nslookup between the machines, and they cannot see each other.
What does that mean?
How do i resolve this issue?

"Dave Ireland" wrote:

Hi Gordon;

The good news is that you have found the problem, the bad news is that it
means you have network configuration problems (likely DNS). I'm not a
network specialist by any stretch - do you have any resources internally
that can help you troubleshoot this? or maybe someone else from this NG has
some ideas?

Dave


"Gordon Summer" <GordonSummer@discussions.microsoft.com> wrote in message
news:13828E84-F5DC-431F-A0D1-2970112CFE6C@microsoft.com...

I solved the problem, i'm no network expert myself, but after that, i'm a
little bit closer.

The test server i have is part of test domain (domainX) the rest of the
network is on the primary company (domainY). i was logged in as an
administrator of domainX, but the machine i was setting up was using domainY
for it's dns server.

I set it to use dns server on domainX and everything worked.

Thanks for pointing me in the right direction.

"Dave Ireland" wrote: