Tech Support > Microsoft Windows > Windows CRM > Changing CRM Server IP Address
Changing CRM Server IP Address
Posted by Robin Dexter on June 14th, 2005


Hi,
We have Installed CRM 1.2 on SBS 2003 and it worked OK.

Have had to change the server IP address.
After doing this CRM won't start up - typing the old CRM URL now brings up
the default companyweb site.

Any suggestions on how to get CRM going again - or do we need to re-install
CRM

Thanks

Robin Dexter

Posted by Jibran Ali on June 14th, 2005


Hi Ropbin,

I would check two things

1. Try unregistering and registering the CRM security service.
- To unregister type “crmsecurityservice.exe –u” without the quotes in the
command prompt window and press enter. This may take a few seconds to
complete and will display text when it has completed successfully.

- Now you can re-register the service. Type “crmsecurityservice.exe –r”
without the quotes in the command prompt window and press enter. Again this
will take a few seconds to register and will display text if it was
successful or not. Note: If registering the service fails make sure that the
services window is not open on the CRM server. If it is please close it and
try registering the service again.

2. Check on the IIS manager if the CRM website has All Unassgined for the ip
adress or not.

Let me know how this goes

Jibbs

"Robin Dexter" wrote:

Posted by Dave Carr (dave- no spam-@vscrm.com on June 14th, 2005


Robin,
Foregive me if this is stating the obvious to you, but open up the IIS
manager, and look at the web sites folder. Check the IP address of the
CRM web site on the list that appears on the right. If this is not the
same as the new IP, right click and select Properties, and change the
IP address. HTH,
Dave


-------------------------------------------------
David L. Carr, President
Visionary Software Consulting, Inc.
Main #: 971-327-6944

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Posted by Robin Dexter on June 15th, 2005


Jibran
Thanks for taking the time to respond - unfortunately neither suggestion
helped
Robin

"Jibran Ali" wrote:

Posted by Robin Dexter on June 15th, 2005


Dave,
Thanks for the response - had already done what you suggested
Cheers
Robin

"Dave Carr (dave- no spam-@vscrm.com" wrote:


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