- conflict between My CRM E-mails tracking tokens and aThe Customer Activities tracking Tokens
- Posted by Shai Bar-Lev on January 25th, 2006
Hello !
I send an e-mail Tracked in CRM regarding Contact person to a customer. The
customer has his MSCRM working.
My activity with for example "CRM:00020008" in the subject, when it coming
to the customer E-mail it register as activity under contact in the customer
CRM nothing to do with me.
How can we resolve conflict between 2 different MSCRM installations that
send e-mail to each other?
Shai
- Posted by MattNC on January 25th, 2006
In your system settings for CRM, change the prefix on the tokens to something
unique, like an abbreviation of your company's name, ie MyCo:200021.
Logged in as a CRM Admin, go to Settings > System Settings and click on the
E-mail Tracking tab. Under the section "Specify the tracking token
configuration" change the prefix.
--
Matt Wittemann
http://icu-mscrm.blogspot.com
"Shai Bar-Lev" wrote:
- Tracking E-Mails CRM V 3.0 (Windows CRM) by Markus Ruppel
- Potential conflict with tracking tokens? (Windows CRM) by Jon Freeman
- conflict between My CRM Activities and a Customer Activities (Windows CRM) by Shai Bar-Lev
- problem with tokens. (Development Resources) by geetika136@gmail.com
- authentication with tokens (Computer Security) by Micha³ Wilkowski
