- Convert to Case CRM 4.0
- Posted by Kuven on February 7th, 2008
Why is it that when i convert an email to a case from either a queue or
activity it does not attach itself to the case i caonvert it to. All that
needs to happen is that the regarding needs to be populated with the case
details. Is this a bug?
Kuven
- Posted by Imran-mscrmexpert on February 8th, 2008
Dear Kuven,
Yes you can perform such conversion while writing simple .net code / plugins.
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Regards,
Imran
MS CRM Certified Professional
http://microsoftcrm3.blogspot.com
Chat with me on MSN / Gmail / Skype : ID Is :.. mscrmexpert@gmail.com
"Kuven" wrote:
- Posted by Anders Jeppesen on February 9th, 2008
Hi Kuven,
I have the same problem in my installation, the workaround is to un-check
the close email" box, then it will attact it.
I think it's a bug
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Best regards,
Anders Jeppesen
MCP, MCTS, MPV
CRM Gruppen ApS
"Kuven" wrote:
- Posted by GrizzlyTech on March 4th, 2008
I just tried Converting an email to a case and it attached the email
automatically when I unchecked the 'Close Email Window'. (But didnt when I
had it checked) Strange way of working...
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Grizz
"Anders Jeppesen" wrote:
