Tech Support > Microsoft Windows > Windows CRM > CRM 1.2 -> 3.0 Upgrade failure
CRM 1.2 -> 3.0 Upgrade failure
Posted by Mark on May 30th, 2006


Hi,

I am trying to get an install of CRM 1.2 upgraded to 3.0 but am running in
to some issues when I try to.

The installer fails with the following warnings and errors:

Warning: The indexes on the Microsoft CRM database are not consistent with
Microsoft CRM 1.2 indexes.
Warning: Discrepancies were found in the read-only metadata.
Error: Microsoft CRM 1.2 database export failed.

The installer log files has the following line:
14:09:13| Error| Check ExportXmlValidator : Failure: Microsoft CRM 1.2
database export failed.

We have previously been able to upgrade 1.2 to 3.0 successfully in our test
environment. Our database has also had no customizations or 3rd party
applications installed.

We have tried installing over the top of the machine with 1.2 installed and
also tried to install 3.0 on a fresh box pointing to the old 1.2 databases.
The installer finds the databases fine but continues to fail with the above
errors.

Any ideas?

Posted by John O'Donnell on May 31st, 2006


I have seen this issues 3 times now in two weeks at two different companies.
When you run the CRM 3.0 setup form 1.2 it is checking the 1.2 database and
will fail if it finds anything none standard such as if you have added
triggers / stored procs etc.

You need to find what is different from a standard crm 1.2 database and fix
it before continuing.

To do this you can find the log file for the crm 3.0 setup in
user..\document and settings\application\microsoft\mscrm (or athere abouts)




--
=======================
John O'Donnell
Microsoft CRM MVP
http://codegallery.gotdotnet.com/crm
"Mark" <Mark@discussions.microsoft.com> wrote in message
news:90BD0F47-F557-4656-B645-481AF146526B@microsoft.com...



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