Hi,
I have created a form that displays contracts that are going to
expire for a given period of time. A check box will be available for
the end user to select multiple contract(s) to renew. Based on the
SDK, I have been successful in performing the renewal and it seems to
work fine. However, occasionally the contract that I'm trying to renew
generates a new contractnumber. I have been using the same contract to
perform this renewal, and delete the new one after it has been
generated. The first couple of times I run through the process, it
uses the existing contractnumber. Then it will for no reason generate
a new number. Of course, in all cases the new contract generated has
the same data that existed on the original contract. Any thoughts or
insights as to why this occurs. The SDK contract.renew method is
straight forward, and does not have an option to generate a new
contract number. Appreciate any assistance.
Thanks
Bill