Tech Support > Microsoft Windows > Windows CRM > CRM 3.0 Distribute Campaign Activity
CRM 3.0 Distribute Campaign Activity
Posted by David Connect on December 22nd, 2005


My company is in the process of installing CRM 3.0. During the
testing/evaluation process, we have encountered the error "Direct E-mail via
Mail Merge is off. The activity cannot be distributed. Please contact your
system administrator."

This error occurred after a campaign, campaign activity, and target
marketing list with members had been created and the "Distribute Campaign
Activity" button clicked.

Can you provide any assistance in resolving this issue?
--
David Connect

Posted by Cozy on December 23rd, 2005


David

Goto Settings | Organizational Settings | System Settings | Marketing Tab.
Here you will find a setting to turn this feature on. Remember that you can
only actually cary out the Mal Merge activities via the Outlook Client.

Cozy

"David Connect" wrote:

Posted by Andrea Campelo on November 16th, 2006


Really I tried to turn on this feature
But even doing Settings | Organizational Settings | System Settings |
Marketing Tab, when I go back there to check the configuration, all check
marks of this window are clear. I am the CRM System Administrator. What am I
missing ?

--
Andrea Campelo
TECNOATIVA


"Cozy" wrote:

Posted by Manisha Powar \(MSFT\) on December 12th, 2006


FW - you might want to try if your case matches to
http://support.microsoft.com/default.aspx/kb/916159 and try the workaround.

--
Manisha Powar (Madhusudanan)
Program Manager
Microsoft Dynamics - CRM

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