Hello,

we uses CRM 3.0 and now we like to migrate to CRM 4.0. So, we installed CRM
4.0 on a seperate server in order to test the system. On one client we
deinstalled CRM 3.0 Client for MS Outlook and installed CRM 4.0 Client.
Everything works fine, but, wehen we like to compose a new e-mail, the CRM
adress book is empty. Only the "CRM-Benutzer" (I accept "CRM User" in EN
version) shows entries. The diagnose fuinkction tells me, that everything is
fine.

I searched in the web for more information. Other useres have the same
problem. But I do not found a solution.

For example, this hint do not help:
http://blog.customereffective.com/bl...dress-boo.html

When I change the adress book setting in CRM Plug-In, it has no effekt (I
wait 24 hours).

The first time I opened the "To" Dialog, I get an error, that the adress
book could not be loaded. Now, it is always emtpy.

When I go to contacts in CRM web client, I see entries.

Can anyone help me?

Thanks,
Ralf