- CRM costs
- Posted by robert j. on July 15th, 2003
I got a lot of small business costs inquiring about CRM
for an "ACT" replacement in their businesses. Many of
them have 5 to 10 people.
Is there a cost effective route to attain this product? I
end us getting $1300 per user plus training expenses, etc.
I really just want a simple version of the product to
replace ACT. Or is this just not the product?
- Posted by Matt Parks on July 16th, 2003
If your looking to replace ACT, then all you need is the Sales Standard
version. That's only $400 per user.
"robert j." <smpclient@hotmail.com> wrote in message
news:039d01c34b28$c1ade540$a601280a@phx.gbl...
I got a lot of small business costs inquiring about CRM
for an "ACT" replacement in their businesses. Many of
them have 5 to 10 people.
Is there a cost effective route to attain this product? I
end us getting $1300 per user plus training expenses, etc.
I really just want a simple version of the product to
replace ACT. Or is this just not the product?
- Posted by Mike Ling on July 17th, 2003
If my customer ask, what is the advantage of MS CRM VS. ACT?
I know it uses IE instead of a client side application, and a lot other MS
marketing talk. But from what I experienced, Act works much better with
Outlook, because you can easily update the calendar and other information
between the two. With MS CRM, I have to go to both Outlook and CRM to check
my Calender, task and contact.
I like most MS product, and I am using the CRM from microsoft now since I
get a free NFR copy from MS. But I am just trying to convince myself first
before I can tell all my clients go buy the expensive CRM solution from
Microsoft.
"Matt Parks" <Matt.Parks@removetoX_XRevereGroup.Com> wrote in message
news:OBWTrA0SDHA.2084@TK2MSFTNGP11.phx.gbl...
- Posted by Matt Parks on July 17th, 2003
If you are using the Outlook client for CRM, the data is kept synchronized
fairly well between Outlook & CRM, so I don't understand the "go to both"
comment. You also have the added benefit of working "in" only one app. As
a sales user, you can do everything, except run reports, from within the
Outlook client.
"Mike Ling" <support@pcsetup.net> wrote in message
news:%23NCBP5ETDHA.2092@TK2MSFTNGP10.phx.gbl...
If my customer ask, what is the advantage of MS CRM VS. ACT?
I know it uses IE instead of a client side application, and a lot other MS
marketing talk. But from what I experienced, Act works much better with
Outlook, because you can easily update the calendar and other information
between the two. With MS CRM, I have to go to both Outlook and CRM to check
my Calender, task and contact.
I like most MS product, and I am using the CRM from microsoft now since I
get a free NFR copy from MS. But I am just trying to convince myself first
before I can tell all my clients go buy the expensive CRM solution from
Microsoft.
"Matt Parks" <Matt.Parks@removetoX_XRevereGroup.Com> wrote in message
news:OBWTrA0SDHA.2084@TK2MSFTNGP11.phx.gbl...
- Posted by Mike Ling on July 20th, 2003
Hi Mark,
I know you can use the CRM outlook client for sales, but there are still 2
Calendars in there. (a sales person still has to look at the CRm plug-ins
and the default Outlook Calendar to see all the appiontments) it is not the
best design someone can come up. A big company like Microsoft should have
some more user friendly apps if they want to compete with all the other
players in the market.
"Matt Parks" <Matt.Parks@removetoX_XRevereGroup.Com> wrote in message
news:uHv1QnHTDHA.3188@tk2msftngp13.phx.gbl...
- Posted by Matt Parks on July 21st, 2003
You're not understanding what I'm saying. If you use the Outlook client
properly, your CRM appointments WILL appear in the Outlook calendar.
"Mike Ling" <support@pcsetup.net> wrote in message
news:e27wqB7TDHA.1712@TK2MSFTNGP11.phx.gbl...
Hi Mark,
I know you can use the CRM outlook client for sales, but there are still 2
Calendars in there. (a sales person still has to look at the CRm plug-ins
and the default Outlook Calendar to see all the appiontments) it is not the
best design someone can come up. A big company like Microsoft should have
some more user friendly apps if they want to compete with all the other
players in the market.
"Matt Parks" <Matt.Parks@removetoX_XRevereGroup.Com> wrote in message
news:uHv1QnHTDHA.3188@tk2msftngp13.phx.gbl...
- Posted by Mike Ling on July 22nd, 2003
Hi Matt,
Can you please tell me how to make the CRM calendar automaticly sync with
Outlook Calender?
Thank You
"Matt Parks" <Matt.Parks@removetoX_XRevereGroup.Com> wrote in message
news:e0tFKk8TDHA.1688@TK2MSFTNGP11.phx.gbl...
