Hi,

I have set up the an attribute to the value "CRMEmailEnabled" in exchange
for one of our CRM user. No luck. I have rebooted the CRM server since and
still nothing.

Is there something else to reboot ?
Exchange ?
Or is there a service to restart ???
Do I have to set the attribute to "CRMEmailEnabled" before I create the CRM
user ???
If yes, How to do it on a created user ?

TIA

Cheers,

Fred

You're not giving us much to work with here. Did you read the IG document?
Did you install the Exchange router with no problems? And more importantly,
how is it "not working"? What part of the CRM/Email functionality are you
testing out that it fails? What error message are you getting? Have you
checked the event log on the exchange server? on the crm server?

-Gary

"Frédéric Fortin" <nospamffortinspamno@nospaminterdocspamno.com> wrote in
message news:%23mKjdoMbDHA.736@TK2MSFTNGP09.phx.gbl...

I would check out your event logs on exchange and crm and exepect to see
something like crm could not send email etc.

more details please


"Frédéric Fortin" <nospamffortinspamno@nospaminterdocspamno.com> wrote in
message news:%23mKjdoMbDHA.736@TK2MSFTNGP09.phx.gbl...

No errors in the logs.

I red the IG.

Exchange router installed with no issues.
(Had a small problem creating the services during the install but I
reinstalled it and it worled)

We can send and receive mails in CRM.

The results expected by the CRMEmailEnabled are not occuring like discribe
in the IG. Actually it does nothing.

Do I need to set up this attribute before I create the CRM User ??

Cheers,

Fred




"Gary" <gary.rey@NOOOOSPAM.virtium.com> wrote in message
news:uvUKZuMbDHA.1816@TK2MSFTNGP09.phx.gbl...