Tech Support > Microsoft Windows > Windows CRM > Disabling the "Track in CRM" feature when composing E-mails.
Disabling the "Track in CRM" feature when composing E-mails.
Posted by Jal1172 on November 20th, 2007


I installed the CRM3.0 client on my machine yesterday to work with our
corporate version of CRM. However, every time I compose, reply, forward,
respond to e-mails, it is automatically getting "tracked in CRM". I do NOT
want this for every e-mail, so how do I turn it off??? I looked everywhere,
and I can't find it. Any help would be greatly appreciated!
Thanks!

Posted by Patrick on November 20th, 2007


In the web client click tools > options, then select the tab activities. At
the bottom you can select which message to track all or only those with a
tracking token.

--
Patrick Verbeeten (MCPD)
Lead Developer
Aviva IT
Web: http://www.patrickverbeeten.com/maps/technical.aspx
Web: http://www.aviva-it.nl


"Jal1172" wrote: