In email template, there is no record type for contact

In email template, there is no record type for contact: Posted by Keith on August 22nd, 2003; A user created an email template to send out to multiple
sales contacts. When he hits the insert/update button
and clicks add, the only record type that is there is for
the system user. Every other person who uses Crm here,
has a record type for a contact. This user with the
issue has all of the same roles as those have have this
functionality. Any suggestions?; Posted by Matt Parks on August 22nd, 2003; Keith,

What "Type" is the template? If the user selected a Global template, then
only the User info is available. The list of objects that can be pulled
into the template is based on the type.

HTH,
Matt

"Keith" <keith@statera.com> wrote in message
news:010f01c368d2$eea90120$a401280a@phx.gbl...
A user created an email template to send out to multiple
sales contacts. When he hits the insert/update button
and clicks add, the only record type that is there is for
the system user. Every other person who uses Crm here,
has a record type for a contact. This user with the
issue has all of the same roles as those have have this
functionality. Any suggestions?

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