Tech Support > Microsoft Windows > Windows CRM > Email Text in Reports
Email Text in Reports
Posted by Buckeye on March 13th, 2008


Does anyone know how I can get the Email Text (Activity Description for an
Email) to display nicely in a Report or Advanced Find?

As it is currently (with all the HTML tags) it is totaly useless.

I saw a "suggestion" posted from 2006 to which Microsoft replied that they
would look into it, but I am running CRM 4.0 and I can't seem to find that
setting.

Thanks.

Posted by Ronald Lemmen on March 14th, 2008


Hi,

Unfortunately that feature didn't make it into CRM 4.0. What you can do, is
to create a new attribute on the email entity and using a callout populate
that field with the same value as the body text, but then stripped from html
tages.

Hope this helps,
--
Ronald Lemmen - MSCRM MVP
Avanade Netherlands
http://www.ronaldlemmen.com/


"Buckeye" wrote:


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