Hi all,
Is there any possibility in the workflow rules that Wait for Condition care
about the User Working Hours.?
Suppose user work hours is set to 9 AM to 5 PM.
Like if an email is to be sent to owner's manager of a Case after 30 Minutes
and the Case is created on 4:50 PM.
Then the email should be sent to Owner's Manager if Case is not resolved
before 8:20 AM Next Day not at 5:20 PM the same day.

If so How?
Thanks,

This is possible, but only by using custom workflow assemblies. Take a look
in the SDK for how to create them.

Kind regards,
--
Ronald Lemmen - MSCRM MVP
Avanade Netherlands
http://ronaldlemmen.blogspot.com/


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