Hi NG,
I´ve installed CRM1.2 on Win Server 2003 - everythings OK - afterwards I
installed the Email Router and followed the steps in IG.

The problem now is that I could send mails but incoming mails are not in
support queue or in CRM system anyway (answers to a crm mail guid included!)

Is it possible to use Server 2003 and Exchange 2000?

Thanks and Regards,
Bernd Michitsch

Yes, they are supported. Where are you sending those messages from? The router
will only capture mail that comes in via the SMTP gateway, so it must come from
the outside.

Matt Parks
MVP - Microsoft CRM

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On Mon, 22 Aug 2005 03:42:01 -0700, Bernd Michitsch
<BerndMichitsch@discussions.microsoft.com> wrote:

Hi NG,
I´ve installed CRM1.2 on Win Server 2003 - everythings OK - afterwards I
installed the Email Router and followed the steps in IG.

The problem now is that I could send mails but incoming mails are not in
support queue or in CRM system anyway (answers to a crm mail guid included!)

Is it possible to use Server 2003 and Exchange 2000?

Thanks and Regards,
Bernd Michitsch

Thanks for replay!
I wrote from external mail account (hotmail and yahoo).. In the meantime I
could receive mails but just with one user!

If I use another I got the error message: Recipient could not be found in
the system!
I have to map it manually but in this case I have no entries on users
homepage! Exchange Properties CRMEmailEnabled checked - but router did not
work correct.

Perhaps you have some mor ideas...

Best Regards,
Bernd Michitsch



"Matt Parks" wrote:

You mentioned "IG" to follow the steps to get the email routing going - what
is IG? Can you provide a link to it?

Thanks

Alan

"Bernd Michitsch" wrote:

Hi Alan,
with IG corresponds with Installation Guide... In the meantime I found the
problem together with Microsoft. We had forgotten to follow the steps in
Chapter: Pre Win 2000 Environments.

I don´t know why we have to do this but everything is working now..

Thanks for your replay!

Best Regards,
Bernd Michitsch

"Alan Hamilton" wrote:

Implementation Guide (ig.pdf on the doc CD).

--

Matt Parks
MVP - Microsoft CRM


"Alan Hamilton" <AlanHamilton@discussions.microsoft.com> wrote in message
news:5F9C072C-ED44-4A38-BA52-D3B36E1E8EB4@microsoft.com...
You mentioned "IG" to follow the steps to get the email routing going - what
is IG? Can you provide a link to it?

Thanks

Alan

"Bernd Michitsch" wrote:

Thanks - all clear now.