Hello,

I noticed that when forwarding an email that has an existing attachment,
this latter is "lost" and I have to 1.make a local copy 2.save the email
3.attach the local copy 4 send the email

Not very efficient for an helpdesk team handling many customer emails a
day...

Is their a workaround for that?
Thanks
Eric

Can anyone reply to this? It's weird that the attachment is lost.

- BM

"Eric" wrote:

This is a known issue, has been fixed in the CRM 3.0 builds I've seen.