Tech Support > Microsoft Windows > Windows CRM > How to add new status reason to Order Cancel or Fullfill
How to add new status reason to Order Cancel or Fullfill
Posted by Patrice on October 17th, 2007


Hi,
we need to adjust naming and augment the choices on those actions.
Ie change "No Money" by "Project Canceled"
Thanks for your help
/Patrice

Posted by Carsten on October 17th, 2007


Hi Patrice

take a look at the attribute "status reason" within the entity Order.
http://blogs.msdn.com/crm/archive/20...16/702642.aspx

Best regards

"Patrice" wrote:

Posted by Patrice on October 18th, 2007


The attribute for Orders has picklist of
Original
Cancelled
Approved
Signed

The attribute for Order Close is a blank picklist.

but when we fullfill, there's
Complete
Partial

and Cancel Order
No Money

That's what I'd like to align with Order status!

Help!


"Carsten" wrote:

Posted by Carsten on October 18th, 2007


Patrice - please go to settings - customizations - order entity
double click on it to edit it. Go to attributes. Search the attribute with
the display name "status reason" - double click it to edit it. Now you will
see the attributes edit window. Take a look at the state picklist. Choose
your picklist value you want to edit. After you´ve picked your value you will
see the possible values. You can now enter a new value or you can change an
existing one. After that you can define which value should be default.

After editing don´t forget to save and close and of course to publish.

Best regards

"Patrice" wrote:

Posted by Patrice on October 19th, 2007


Thanks Carsten - I was missing the State picklist!

"Carsten" wrote:


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