Tech Support > Microsoft Windows > Windows CRM > How can i convert a quote to case in CRM?
How can i convert a quote to case in CRM?
Posted by mayw1982@hotmail.com on November 15th, 2007


My boss ask me to convert a quote to case in CRM, which the case have
QuoteId, title and customer name from quote. I was looking for some
sources but cant find anything related wth this case. could anyone can
help me about it?

Posted by Mark @ CTi on November 30th, 2007


You will need to do some custom coding. We create a Quote, convert to an
Order, and from the Order form use a custom aspx page called by a toolbar
button to create a Case, passing whatever fields we need to the Case.

Let me know if you need further info.

"mayw1982@hotmail.com" wrote:


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