Tech Support > Microsoft Windows > Windows CRM > How to create a desktop shorcut to create urgent phone actvities
How to create a desktop shorcut to create urgent phone actvities
Posted by Steve on June 3rd, 2008


Is there a way to enable direct logging of 'problem' client phone calls to
the CRM via a desktop icon. Click on icon opens new phone activity and
possibly preset to type urgent' etc

Posted by Benjamin Fallar III on June 3rd, 2008


you can use this shortcut

http://<server>:<port>/<organization>/activities/phone/edit.aspx

"Steve" <Steve@discussions.microsoft.com> wrote in message
news:506524CD-3AA1-45D4-BD9D-34C855ED9A1C@microsoft.com...

Posted by Steve on June 3rd, 2008


thanks Benjamin.
Can any of the attributes be preloaded?

"Benjamin Fallar III" wrote: