I want to default the OwnerID of a Case based on the OwnerID of the selected
Customer.

I know how to retrieve the typename, name and GUID from a LookUp object (in
this case the CustomerID) but how can I retrieve associated values from the
related table?

Hi,
You need to write a webservice to fetch the owner of the customer and than
use that webservice withs JScript in onLoad of the case to set the owner of
the case.

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uMar Khan
Email for direct contact: imumar at gmail dot com


"Agile CRM" wrote:

Thanks Umar. Can you give me any pointers to code examples or instructions
on doing this?

"uMar Khan" wrote: