Tech Support > Microsoft Windows > Windows CRM > HTTP Error 401.1 - Unauthorized: Access is denied
HTTP Error 401.1 - Unauthorized: Access is denied
Posted by walid97 on May 4th, 2008


Whenever I try to connect to the CRM server using http://crm/ from a
workstation I get the error (after 3 attempts):

HTTP Error 401.1 - Unauthorized: Access is denied

Oddly enough, when I enter in the internal IP address of the server,
i.e. http://192.168.16.100, then it loads from the workstations fine. (I
provide my Active Directory username and password).

But when I enter the machine name, dynamics, it prompts for a log-in
three times and then refuses access to the server. Also, when I
connect to http://crm from the server itself, it works fine.

How can I solve this problem?

Thank you.

Posted by Thomas Arnold on May 5th, 2008


Hi

I had the same problem. It can be that you did not use Windows
Authentication in Internet Explorer. Try add to Secure Sites the
domain http://crm and also verifiy Secure Sites Security Zone has
enabled Windows Authentication.

Greetings,

Thomas

On May 4, 10:01*am, walid97 <wali...@discussions.microsoft.com> wrote:

Posted by Patrick on May 6th, 2008


You may want to look it the correct SPN's have been set

download it here:
http://technet2.microsoft.com/Window...4a5761033.mspx

use "setspn -l <servername>" to list all the spn's. There should be an entry
"http/crm". if this isn't there use "setspn -a http/crm <servername>" to add
it.
Note that the above applies if you use a system account (Local system,
network service, local service) to run the crm apppool. If you use a user
account you must use the useraccount in the commands instead of the
servername.

--
Patrick Verbeeten (MCPD)
Lead Developer
Aviva IT

Extended Entity and Plug-in browser:
http://www.patrickverbeeten.com/maps/CrmTool.aspx



"Thomas Arnold" wrote:

Posted by Leo Lopes @ L3 on June 11th, 2008


Hello dude,

Have you tried this KB Arcticle? http://support.microsoft.com/kb/917818/en-us

Anyway,it didn't helped me. Still stuck!

Regards,
Leo Lopes @ L3