Tech Support > Microsoft Windows > Windows CRM > I have to rant a little bit...
I have to rant a little bit...
Posted by Jake Horn on June 7th, 2005


Why on earth is the Opportunity Product pricing so rigid. All we want to do
is simply put in the price for the product and the quantity and have it
calculate the baseamount. No need for difficult price lists.

argh...


Posted by AM on June 8th, 2005


On Tue, 7 Jun 2005 11:38:42 -0500, "Jake Horn"
<jhorn_remove_@mscrmexperts_nospam.com> wrote:

The pricing structure in CRM is designed to appear to be totally
flexible for anyone's needs. It is of course nothing of the sort it is
just an ad hoc mess that ms inherited along with the rest of this
product and haven't bothered to do anything about. One of our
customers had a problem with this recently and microsofts first
suggestion was that we should write our own user interface, when
pointed out that CRM still put errors into the pricing because of its
background processing their next suggestion was that we create a
custom database. When we pointed out that this meant we would have to
create the front end and backend of the application which meant that
CRM was bring nothing to the party their final suggestion was to tell
us that CRM was never meant to handle product pricing and catalogues
and we should consider using an alternative such as sage!

If even MS advise you to use someone else's product then it helpds
explain why it really is as bad as appears. Large chunks of CRM are
just an ad hoc mess which if MS's support attitude is anything to
judge by they have no intention of addressing. Every time we raise a
support query the answers given are 'it won't do that' followed by
'write it yourself' and if their being honest finihing with 'have you
tried using someone else product?'


Posted by Pierre Hulsebus on June 8th, 2005


Specificially whatt is the issue?

You can manualy override any price, you can also add any product on
the fly.


Pierre
ehtc.com

Posted by Tony G on June 8th, 2005


If the concern is having to select a 'Price list' you can always
default the value to appear.

Posted by Tony G on June 8th, 2005


If the concern is having to select a 'Price list' you can always
default the value to appear.

Posted by Jake Horn on June 8th, 2005


All we want to do is this.

All of the product forecasting reports work against Opportunity Product. So
if we want to know forecasted revenue by product we need to put in
Opportunity Products. Opp Products is where I feel they should go as well.
Our customer is a software/services firm and they don't have fixed prices.

When looking into opp products all you can edit is the quantity. You CANNOT
change the price-per-unit, or the baseamount. They are looked up in the
background from the PriceList table. All I want is this:

On opp products, I want to enter the price-per-unit and quantity. The
system can calculate the amount total for me. Then it would update the
amount of the opportunity.


I don't want to force my customer to create a quote when it is way to much
overkill for them.
"Pierre Hulsebus" <pierreh@ehtc.com> wrote in message
news:1118236079.693755.310990@g44g2000cwa.googlegr oups.com...


Posted by kkemp on July 14th, 2005


I am having the same issue. Has anyone come up with a solution???

"Jake Horn" wrote:

Posted by Monica Rolfi on August 31st, 2005


Hi, we are in the same situation, we'd not risk to loose our cusotmers.

Monica

"Jake Horn" wrote:

Posted by Shauna Koppang on September 21st, 2005


We are in a similar situation as we have 4 price list and each with about
1200 items on them and the price lists change about every quarter, which
means DAYS of changing the entries. We talked to microsoft and they
suggested writing an SDK. It amazes me that within CRM they want us to use
the products and price lists but do not offer any easy way to update them.
Very few companies and 1 price list and only a fiew items on it. Most
companies that would use CRM are 50- 1500 users and probably have a large
number of products and potentially multiple price lists based on client
purchasing.

Any idea if 3.0 would address this?
Thanks!
Shauna

"Monica Rolfi" wrote:


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