Tech Support > Microsoft Windows > Windows CRM > I would like to open a new window in a workflow
I would like to open a new window in a workflow
Posted by Martin on May 14th, 2008


Hi!

I´ve created a workflow where a serviceactivity creates after I have closed
a phoneactivity.
The thing is that I would like the serviceactivity to open directly in a new
window, because now I have to find the serviceactivity in the servicecalendar
and open it from there.
Does anyone know how I can fix this?

Posted by Rob Mottram on May 14th, 2008


You will not be able to open a window from a workflow, as workflow is
asynchronous which means they run in the background when the server has time.
This might be minutes after the user made their change which starts the
workflow.

If you want to open something after closing a phonecall you wil need to
write a plugin which runs when the phonecall is closed.

Hope this helps

Rob

"Martin" wrote:

Posted by Patrick on May 16th, 2008


A plugin won't work either. The only place where you can influence to user
interface is in the javascript events on the form. In this case the only
place would be the onsave event which runs just before the changes are
submitted to the server.
--
Patrick Verbeeten (MCPD)
Lead Developer
Aviva IT

Extended Entity and Plug-in browser:
http://www.patrickverbeeten.com/maps/CrmTool.aspx



"Martin" wrote: