I'm trying to import accounts (with no relationships) into a clean
installation using the import tool. Everything seems to work fine until the
import is submitted. However the import seems to be stuck on status reason
submitted. I've double checked that the MS CRM Asyncrounous Service is
running on the server.

Any thoughts?

Any help would greatly appreciated

Check this: http://www.sadev.co.za/node/155 maybe it's your issue.

Regards,

Robert


"thom" wrote:

If after trying the above solution, it doestnt work can you please
share the details of the job for example - does it have a
postponedUntil field set?
Any and every detail will help tackle the problem

Can you please check what is the status of the system job associated
with the import? If the job is suspended, please ensure that the
Postpone Until field is not set to some future time. If that doesn't
work either, please dig into and share the Async Service traces.

- Abhishek

Thx for the responses. Haven't had a change to try Robert suggestion, but the
status of the system job is 'Waiting'.

"agarwal.abhishek@gmail.com" wrote:

Again thank you for the link you provided - it solved my issue

"Robert Rybaric" wrote:

I also have job status is "Waiting"

Don't understand the error.

The (CRM) error code: -2147204346

The error message:
System.Net.WebException: The underlying connection was closed: An unexpected
error occurred on a send. ---> System.IO.IOException: The handshake failed
due to an unexpected packet format. at
System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes,
AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.StartReceiveBlob(Byte [] buffer,
AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.CheckCompletionBefore NextReceive(ProtocolToken
message, AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count,
AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.ForceAuthentication(B oolean receiveFirst, Byte[]
buffer, AsyncProtocolRequest asyncRequest) at
System.Net.Security.SslState.ProcessAuthentication (LazyAsyncResult
lazyResult) at System.Net.TlsStream.CallProcessAuthentication(Obj ect state)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext,
ContextCallback callback, Object state) at
System.Net.TlsStream.ProcessAuthentication(LazyAsy ncResult result) at
System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) at
System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) at
System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner
exception stack trace --- at
System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest
request) at
System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebRequest
request) at
System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
methodName, Object[] parameters) at
Microsoft.Crm.SdkTypeProxy.CrmService.Execute(Requ est Request) at
Microsoft.Crm.Asynchronous.SdkTypeProxyCrmServiceW rapper.Execute(Object
request) at
Microsoft.Crm.Asynchronous.UserSettingsCacheLoader .RetrieveUserSettings(ICrmService
crmService, Guid userId) at
Microsoft.Crm.Asynchronous.UserSettingsCacheLoader .LoadCacheData(Guid userId,
IOrganizationContext context) at
Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry( TKey key,
IOrganizationContext context) at
Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry( TKey key,
IOrganizationContext context) at
Microsoft.Crm.Asynchronous.ImportOperation.GetUser Language(AsyncEvent
asyncEvent) at
Microsoft.Crm.Asynchronous.ImportOperation.Interna lExecute(AsyncEvent
asyncEvent) at
Microsoft.Crm.Asynchronous.AsyncOperationCommand.E xecute(AsyncEvent
asyncEvent) at Microsoft.Crm.Asynchronous.AsyncHostHandler.Handle (AsyncEvent
asyncEvent) at
Microsoft.Crm.Asynchronous.QueueManager.PoolHandle r.ProcessAsyncEvent(AsyncEvent asyncEvent)

"thom" wrote:

The I havn't changed web-site port, so sadev solution doesn't help

Have found the problem:
My deployment is IFD.
Both connections Internal and External are set to work through SSL (Had
properly configured it using IFD tool).

But CRM async service - can't access CRM through SSL. So I just turned off
SSL for internal connections - and async started to work.

Best regards