Hi,
I have exported the customizations several times in order to backup the
customizations.
Now, I want to verify that the import works ok. So, I deleted several fields
in one entity, just to have some minors changes for tracking the change.
However, the CRM refuses to upload any of the xml files nor the zip files.

Is it a problem of overwrite - so it works only on blank CRM?

Hi,

There should be no problems using a customization file to do an overwrite.
What is the error you are getting, and when?
Also is this CRM4, and is it an upgrade from CRM3?

"4crm4" wrote:

Hi,
I now have installed the CRM4 on another server.
It does not have any data nor customization in it.
(Formerly the installation was v4 as well).
We moved from "Enterprise" to "Workgroup" with less users.
The size of the xml is 6994 KB.
It contains all the customizations including privileges of formerly 8 users.


When I try to upload the customization xml or zip files, it fails
during the upload and the message is
that the CRM had no possibility to upload the file or the file was not a
suitable
file of customizations.

I Installed the Turbo Diagnostic tool on the server
http://blogs.msdn.com/benlec/archive...-released.aspx

how to use it?

I suspect that the CRM does not handle the fact that the customization file
contained information regarding 8 privileges: Now there is a limit of 5 users,
and we currenly open only 2 out of the five.
Another problem is that the xml file may contain errors - how do I find
these errors?

I tried to use the indentation of tags in the xml file in order to split it
to entities
so I can have several xml files for each entity, make an import per entity
untill
I find the entity(s) with the problem - However, this is not simple at all
because the
xml file is long and complicated and the entities names are one in another.



Maybe it is not a good idea to make one file for all the customizations -
better
to have about 20 files, smaller and simpler files , for each entity.


I tried ASP.NET VWD->xml-create schema: it is more clear to read but still
does not help very much, not even for deleting the privileges.

If any of you ran across this problem, please advise.
I have a long doc file with the history of customizations, I don't want to
redo all the customizations, it is a lot of work.

Thank you