- Importing leads and workflow
- Posted by Jess on August 23rd, 2005
We are just implementing CRM and have a couple of lead lists that we
want to import (about 5000 records). The sales force would like calls
automatically scheduled when the list is imported and would only like
50 calls scheduled per week. I know that I can assign leads based on
various criteria to the correct salesperson. However, is there any way
that I can create the phone activities and only limit to 50 per week?
Does workflow look at the salesperson work schedule at all or will each
sales person have 1000 phone calls scheduled for 3 days from when I
import?
- Posted by Matt Parks on August 23rd, 2005
There isn't anything in workflow that will natively do this. You could
accomplish something like this by leveraging a PostURL that did the check you
want and then scheduled accordingly. However, there is a chance it won't work
affectively during a bulk import as there may be a lag between checking the
scheduling and actually scheduling the call.
Matt Parks
MVP - Microsoft CRM
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On 23 Aug 2005 10:17:21 -0700, "Jess" <jessica.hennessey@nxtierusa.com> wrote:
We are just implementing CRM and have a couple of lead lists that we
want to import (about 5000 records). The sales force would like calls
automatically scheduled when the list is imported and would only like
50 calls scheduled per week. I know that I can assign leads based on
various criteria to the correct salesperson. However, is there any way
that I can create the phone activities and only limit to 50 per week?
Does workflow look at the salesperson work schedule at all or will each
sales person have 1000 phone calls scheduled for 3 days from when I
import?
- Posted by Jess on August 23rd, 2005
thanks. That's what I figured.