- Inbound email
- Posted by byronm@gmail.com on February 2nd, 2007
I've got CRM 3 SBE and trying to get inbound queues for sales/support/
billing setup. I've defined the queues with the appropriate emails but
i'm lost as to what to do next.
One note says to create an ad user, set the custom attribute, make
sure the account is locked and other guides don't mention to do much
anything else.
Anyone have any pointers??
- Posted by sayjib@gmail.com on February 4th, 2007
On Feb 3, 2:23 am, "byr...@gmail.com" <byr...@gmail.com> wrote:
You need ot make sure of the following:
- Custom Attribute is set CRMEmailEnabled (this is case sensitive)
- Verify the associate External Account permission, make sure self is
selected and full mailbox rights checked
- Add the queue to CRM application
- Deploy the email forwarding rule to the queue
- Posted by byronm@gmail.com on February 5th, 2007
Thanks for the follow up. I'll double check these again, I've gone
through those exact steps and still have problems. Could just be
getting ahead of myself.
Is there a log for the mail router to see if i've messed something up?
On Feb 4, 4:16 am, say...@gmail.com wrote:
