Tech Support > Microsoft Windows > Windows CRM > Information is needed befor this report can be processed
Information is needed befor this report can be processed
Posted by KB on September 21st, 2005


I am using CRM 1.2 on SBS 2003 Prem. I have had crm installed for about 7
months and the client has just decided to use the software. I installed using
the CRM installation basics book (followed evrithing to the letter except
names and passwords).
when the customer tries to generate a report (Client report, Account report,
etc.) they recieve the following error:
"Information is needed befor this report can be processed" on the
Crystal reports screen. CRM has also been running very slow.

The server is a Dell with Dual XEON 2.4, it has 2GB Ram, and Raid 5 HD
configuration 3x75GB with plenty of free space.

Please help and thank you
--
KB