Im tring to reinstall CRM 1.2 on SBS 2k3. I have all
prereqs (it was installed before.) When I run the setup
program I, after it gaters all the data from me i get this
error.

Setup was unable to install Microsoft CRM server.
Setup was unable to create the Microsoft CRM Databases.
Failed to run script:00 - create mscrm.sql.HRESULT
80040E14.
Unknown error 80040e14.

Can anyone help me?

Thanks

Jeremiah

Jeremiah:

If it was installed before, then the old databases are likely still kicking
around. Open up SQL Enterprise Manager and see if the 3 CRM database are
still there. If they are, delete them and then try your installation again.
If they are not there, check to see if the underlying data files exist on
the server - search the hard drives for *mscrm.mdf - the folder that it
finds the database files in will contain database files for the 3 CRM
database (6 files in total, a MDF and a LDF for each). Remove these files
and your installation will work. The latter can occur if you uninstall SQL
without deleting the databases first.

Dave


"Jeremiah" <anonymous@discussions.microsoft.com> wrote in message
news:5f6001c474d5$42ace660$a401280a@phx.gbl...

Jeremiah

one thought further - if you intentionally left the databases there and are
just re-installing the software, you need to choose the option to "Connect
to Existing Databases" during the CRM installation.

Dave


"Jeremiah" <anonymous@discussions.microsoft.com> wrote in message
news:5f6001c474d5$42ace660$a401280a@phx.gbl...

Thank you very much Dave. I will give that a try.

-Jeremiah

Hit one of these problems before - a TK suggests to make sure the SQL
Server's data and log files are pointed to the correct folder. Worked for
me.

Good luck!

Hon


"Jeremiah" <anonymous@discussions.microsoft.com> wrote in message
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