Tech Support > Microsoft Windows > Windows CRM > Installation fails
Installation fails
Posted by Randy on November 22nd, 2004


I am attempting to install CRM 1.2. All the pre-requisites appear to be
correct but once the installation starts it almost immediate fails with the
error (from the installation log)

[10:33:55] SQL Configurator Status Dropping and creating MSCRM database
(master:00 - create mscrm.sql)
[10:33:58] SQL Configurator Status Dropping and creating METABASE database
(master:00 - create metabase.sql)
[10:34:01] SQL Configurator Status Dropping and creating Crystal database
(master:Crystal\00 - create crystal.sql)
[10:34:01] Failed to run script:Crystal\00 - create crystal.sql.
HRESULT:80040E14.
[10:34:01] SQL Configurator Error Failed to run script:Crystal\00 - create
crystal.sql. HRESULT:80040E14.
[10:34:01] Setup was unable to create the Microsoft CRM databases.


If I manually run the crystal.sql script from the installation disk, the
script succeeds. ANY IDEAS?

Randy


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