Tech Support > Microsoft Windows > Windows CRM > Insufficient Access Error when trying to Synch
Insufficient Access Error when trying to Synch
Posted by Ali Ersheid on December 31st, 2003


One of my users is having a problem synchronizing. He's on Outlook 2000 and
with CRM 1.0 Plugin. He can access the CRM both through the web and through
Outlook, but he recieves an "Insufficient Access" error every time he clicks
the Work Offline button. Tried installing/re-installing, but it still
doesn't work. Any ideas or recommendations?

Thanks,


Posted by John O'Donnell on December 31st, 2003


i would read through the implementation guide as you need to add rights into
the sql srever


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Posted by Ali Ersheid on December 31st, 2003


For a specific user? The other userss are working correctly.


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Posted by Peter Cutts on January 2nd, 2004


Had a similar problem. Resolved by changing the permissions on the
\\SQLSERVERNAME\MSCRMSnapshotShared folder to full access for all users as
by default it installed with read only access.

Regards

Peter

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