Tech Support > Microsoft Windows > Windows CRM > KDC error 11
KDC error 11
Posted by Paul Williams [MVP] on December 2nd, 2005


This seems to be a common issue for CRM. I don't know if there's a bug in
the setup (doubtful), or if its just people misconfiguring things (likely).
However, you need to delete one of those duplicates. My gut feeling says
the one that's an attribute of Administrator. However, I've never used CRM
so don't want to comment.

I've cross-posted into the CRM groups.

Out of curiosity, what account is the service that CRM is running as,
running under? And did you use the Administrator account to install CRM?

--
Paul Williams
Microsoft MVP - Windows Server - Directory Services
http://www.msresource.net | http://forums.msresource.net


"Randy Smith" <Randy Smith@discussions.microsoft.com> wrote in message
news:E4F91714-990B-444E-86CF-FAB0DB856E06@microsoft.com...
I know that there are alot of posts regarding this particular error.

Event Type: Error
Event Source: KDC
Event Category: None
Event ID: 11
Date: 12/1/2005
Time: 9:24:58 AM
User: N/A
Computer: SVR1
Description:
There are multiple accounts with name HOST/crmsvr.datalink.local of type 10.

I have followed the directions from the previous posts and I have generated
the following output from the LDP tool:
***Searching...
ldap_search_s(ld, "DC=Datalink,DC=local", 2,
"serviceprincipalname=HOST/CRMSVR", attrList, 0, &msg)
Result <0>: (null)
Matched DNs:
Getting 2 entries:
1> cn: Administrator;
1> description: Built-in account for administering the computer/domain;
1> distinguishedName: CN=Administrator,CN=Users,DC=datalink,DC=local;
4> objectClass: top; person; organizationalPerson; user;
1> name: Administrator;
1> cn: CRMSVR;
1> distinguishedName: CN=CRMSVR,OU=Domain Controllers,DC=datalink,DC=local;
5> objectClass: top; person; organizationalPerson; user; computer;
1> name: CRMSVR;

The entries look different to me so I'm not exactly sure which one I should
change using the ADSI utility. Any help would be greatly appreciated.




Posted by Randy Smith on December 2nd, 2005


We haven't installed the CRM software yet. We did have it loaded but had to
reload the entire machine. Once we rejoined the sever as the backup PDC we
started getting these messages. We are planning on reloading CRM today. I
wanted to get the errors cleaned up before we reinstalled the CRM software.

"Paul Williams [MVP]" wrote:

Posted by Paul Williams [MVP] on December 4th, 2005


Delete both SPNs then.

--
Paul Williams
Microsoft MVP - Windows Server - Directory Services
http://www.msresource.net | http://forums.msresource.net


Posted by Randy Smith on December 5th, 2005


Thanks Paul for your help. I will delete both entries.

"Paul Williams [MVP]" wrote: