Tech Support > Microsoft Windows > Windows CRM > KDC error followed by You are not authorized to view this page
KDC error followed by You are not authorized to view this page
Posted by Duane N on January 13th, 2005


My CRM server was reporting KDC errors. I followed the KB
article http://support.microsoft.com/?id=215383 to stop
the errors. Now I can not get to the CRM web site at all,
I am getting "You are not authorized to view this page"
when I hit the CRM web page. I can live with the KDC
errors so how do I roll back the change I made in KB
article 215383?
Thanks!

Duane N.

Posted by Duane N on January 14th, 2005


I have solved this problem.

To get myself into thi situation I ran the
following from the command prompt:
cscript adsutil.vbs set
w3svc/NTAuthenticationProviders "Negotiate,NTLM"

This prevented any/all access to the CRM web site. I then
ran the next command but it had no better results:
cscript adsutil.vbs set
w3svc/NTAuthenticationProviders "NTLM"

After a full day of being down, I tried this next line on
my own, which fixed the problem:
cscript adsutil.vbs set w3svc/NTAuthenticationProviders ""

I am now back to where I was before running the first
command prompt and have full access to the web site.

Be careful when following the KB article 215383, do a backup of your
metabase first!

"Duane N" wrote:


Similar Posts