When completing a template, filling in the Keywords, I
cannont find any information whether the words or phrases
should be separated by commas or semicolons.

Please advise.

Thanks!
Shauna

I would use commas (,) because we use semicolons ( to mean "OR". I know
this is true for Advanced Find and I believe it is also true for KB
Searches.

This is probably a good best practice and follows the HTML convention for
the META tag "keyword", which states:

"Associated CONTENT attribute consists of comma-delimited words describing
the document. Some search engines use this to allow the user to perform a
keyword search."

Aaron Elder
===============================================
Microsoft Customer Relationship Management
Core Application Development Team
===============================================

This posting is provided "AS IS" with no warranties, and confers no rights.
"Shauna Koppang" <anonymous@discussions.microsoft.com> wrote in message
news:005601c4a192$542cb610$a501280a@phx.gbl...

I would use commas (,) because we use semicolons ( to mean "OR". I know
this is true for Advanced Find and I believe it is also true for KB
Searches.

This is probably a good best practice and follows the HTML convention for
the META tag "keyword", which states:

"Associated CONTENT attribute consists of comma-delimited words describing
the document. Some search engines use this to allow the user to perform a
keyword search."

Aaron Elder
===============================================
Microsoft Customer Relationship Management
Core Application Development Team
===============================================

This posting is provided "AS IS" with no warranties, and confers no rights.
"Shauna Koppang" <anonymous@discussions.microsoft.com> wrote in message
news:005601c4a192$542cb610$a501280a@phx.gbl...

Thanks so much for clarifying this Aaron.

Shauna