Tech Support > Microsoft Windows > Windows CRM > Link to CRM Case from Email Template
Link to CRM Case from Email Template
Posted by SyedAbdulbasith on February 16th, 2008


Hi There,

How can i make a direct link to the CRM Case from my Email Template.

Currently i have Email Notification Template as below but CRM URL is not
working as its giving me blank
================================
Dear Team,

This is an Automated Microsoft Customer Relationship Management notification
to inform you that a
a Low Case Created with following details and it has been sent to your Unit
Queue.

Case Number : CAS-12323-GTCD
Case Type : Request
Case Priority : Low (4)
Case Title : Configuration
Case Description : Configuration
Case Initiator : SAM
Case Unit : IT
Case URL :

Thank You
==========================

i will highly appriciate if anyone can give me exact code in order to work
my Direct CRM CRM Case Link.


Regards,
Syed.


Posted by Ahamed shajahan on May 8th, 2008


I wan to display the following item in email with using email template.
Case Type,Case Priority,Case Title,Case Description,Case URL


If you are any idea Pls revert back me

Regards
Ahamed Shajahan


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