Tech Support > Microsoft Windows > Windows CRM > link to lead in email workflow
link to lead in email workflow
Posted by jmadigan on March 7th, 2005


There was a thread in the - Subject: Re: Workflow Email Formatting is lost

from Stefan Rauchegger showing how to insert a link to a case in an email.
(attached below)
Stefan said......
Remember this is a HTML-mail

<a href="http://crm/CS/cases/edit.aspx?id=&incident.incidentid;">Case
&incident.ticketnumber;</a>
..... gives you a link to the case.

HTH

Stefan

I would like to have a link in an email sent out when a lead is added. I
tried using the same as above (changing server name & lead informaion). The
link will not show up in the email. Any suggestions?
This is what I have in my email.

<a href="http://atscrm/SFA/leads/edit.aspx?id=&lead.leadid;"></a>

--
JPM

Posted by MattNC on March 8th, 2005


It looks like your format is correct. Hate to state the obvious, but have you
put some text between the tags, like this:
<a href="http://atscrm/SFA/leads/edit.aspx?id=&lead.leadid;">Click here</a>
The link won't show up if there is no text between the tags.

HTH,
Matt Wittemann
http://icu-mscrm.blogspot.com


"jmadigan" wrote:

Posted by jmadigan on March 8th, 2005


Thanks Matt - it works great now!! Now I don't have to spend $$$ for the C360
product.

"MattNC" wrote:

Posted by Shauna Koppang on March 8th, 2005


Hi everyone,

Have a similar question. Am new to workflows and sales processes and just
doing my first ones. In a workflow or sales process I have it send a new
e-mail when a new lead is created or a new opportunity is created to a
manager. How can I have it, in the e-mail, somehow have a hyperlink or some
way to link back to the original one so they can view it?

Thanks!
Shauna

"jmadigan" wrote: