We are constantly loosing the CRM buttons in Outlook. Sometimes just
going back in and checking the box under COM Add-ins works to bring
them back, other times you have to do a Remove and Add to get them
back, and sometimes when that doesn't work, we've had to uninstall and
re-install. Needless to say, users are quite frustrated.

Has anyone experienced this? Any solutions? Known Causes?

Hi,

How many Outlookprofiles are in use on one machine?
-> only one profile is allowed, no synch against any pda!!
Do you use gp, which forbide some changes in the regkey or any other
COM-Addin?
Do the user have permant local admin rights? -> which is a must!!

--
Ich hoffe, das hilft / I hope, this helps.

Freundliche Grüsse,
Alfred Göbel (MS)

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