Tech Support > Microsoft Windows > Windows CRM > Mail merge does not work with the old records fromCRM 3.0
Mail merge does not work with the old records fromCRM 3.0
Posted by Joseph Beckett on May 13th, 2008


I had this problem also.

In the Administration tab of the account properties you need to have the "Send Marketing material" radio button set to on.

After that the data from CRM passes.

-Joseph

Posted by Aamir on May 13th, 2008


Hi Joseph,

Thanks . In addition ,one needs to make it sure that :

Do not allow Bulk Email
Do not allow Bulk Mail
Dont allow emails
Dont allow Mials


are also checked

/Aamir


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