Tech Support > Microsoft Windows > Windows CRM > Map fields from Case to Service activity in CRM 4.0
Map fields from Case to Service activity in CRM 4.0
Posted by Jacob Mondrup on June 26th, 2008


Hi.

CRM 4.0 UK version:

On my Case entity I have made two costom date fields: "case start" and "case
end".

When I create a Service Activity, I would like to map theese two dates to
the start date and end date on the service activity.

Can I do that?

If not (because you can not edit the mappings between coston fields on Case
and service activity): Are there any date fields on the case I can use, and
can be mapped to the start and end dates on the service activities.

Thanks

Regards

Jacob Mondrup

Posted by Aamir on June 26th, 2008


I have not tried mapping but it should not be issue with custom
workflow /plugin . Offocurse it needs more code and efforts

/Aamir


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