- Map fields from Case to Service activity in CRM 4.0
- Posted by Jacob Mondrup on June 26th, 2008
Hi.
CRM 4.0 UK version:
On my Case entity I have made two costom date fields: "case start" and "case
end".
When I create a Service Activity, I would like to map theese two dates to
the start date and end date on the service activity.
Can I do that?
If not (because you can not edit the mappings between coston fields on Case
and service activity): Are there any date fields on the case I can use, and
can be mapped to the start and end dates on the service activities.
Thanks
Regards
Jacob Mondrup
- Posted by Aamir on June 26th, 2008
I have not tried mapping but it should not be issue with custom
workflow /plugin . Offocurse it needs more code and efforts
/Aamir
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