- Merge Contacts/Accounts Error
- Posted by Jack Bender on June 9th, 2006
We have a customer that was upgraded from 1.2. We have a user that has the
System Administrator role and periodically when they merge
contacts/accounts, they receive the following error..."The user
authentication passed to the platform is not valid". This appears to happen
every third or fourth time they perform the merge.
Has anyone else seen this before?
Jack Bender
- Posted by your_display_name_here on August 18th, 2006
I have this exact same problem. Has anyone a solution for this? This happens
to users with the sys admin role. Thanks!
"Jack Bender" wrote:
- Posted by DerekH on August 20th, 2006
There is a hotfix available from MS Support (or at least a work around)
in the partner KB for this issue. It is related to requiring delete
permissions for opportunity and customer relationship.
Derek
your_display_name_here wrote:
- Posted by bob on August 23rd, 2006
Derek, what is the hotfix page? We have the same issue. Do you have any
more detail?
"DerekH" wrote:
- Posted by DerekH on August 24th, 2006
Unfortunately not, I think I deleted the email, I get digests of
hotfixes released every month and I remember thinking it would be
useful... Havent got around to chasing it up.
Derek
bob wrote:
- Posted by Manisha Powar \(MSFT\) on August 26th, 2006
Hi, could you please confirm if the two records being merged belong to
different business units?
--
Manisha Powar (Madhusudanan)
Program Manager
Microsoft Dynamics - CRM
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2005 Microsoft Corporation. All rights
reserved.
"your_display_name_here" <yourdisplaynamehere@discussions.microsoft.com>
wrote in message news:2ABC75E4-D574-44AE-85CA-C48E6AE3860D@microsoft.com...
- Posted by your_display_name_here on September 13th, 2006
Confused by what you're asking ... the Contacts being merged don't belong to
business units, only users.
"Manisha Powar (MSFT)" wrote:
- Posted by Manisha Powar \(MSFT\) on September 14th, 2006
I apologize. I meant to ask if the owning uesrs belong to different business
units...
--
Manisha Powar (Madhusudanan)
Program Manager
Microsoft Dynamics - CRM
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2005 Microsoft Corporation. All rights
reserved.
"your_display_name_here" <yourdisplaynamehere@discussions.microsoft.com>
wrote in message news:0A4C7353-9568-4892-BCC5-C38F4E48D27D@microsoft.com...
- Posted by your_display_name_here on September 14th, 2006
Yes, some do, but we are converting them to the top-most one this week in the
hopes that this will fix it.
"Manisha Powar (MSFT)" wrote:
