All, I am missing some buttons in the action bar.. This only occurs
in the PRODUCT section in Settings which is preventing me from
creating a new price list in CRM. I've check the security roles and
ensured that I have appropriate security roles. The only buttons I
have are Print and the excel buttons.

Anyone know why I am missing the NEW button?

Hi,
You need to click on following to create new product.

Settings --> Product Catalog --> Products --> New

And be aware that the product catalog is only available under Settings in
the web client for CRM and may not display if you have the Outlook client
open.

If you are still not able to reach New Product window then may be you dont
have enough rights. Check with your CRM Administrator.

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feedback.

uMar Khan :: CRM Freelance Consultant
Email :: imumar at gmail dot com
Blog :: http://umarkhan.wordpress.com


"budyerr" wrote:

On Nov 15, 8:37 am, uMar Khan :: CRM Freelance Consultant
<imu...@gmail.com> wrote:
Thanks for you reply. However, I cannot see the New button on the
action bar. I am the crm administrator and also a part of the
Privusergroup. I did check the CRM database under SQL2005 and did not
see the Privusergroup in the security section. Could this have
something to do with it?

We recently had this issue with a client of ours. See our blog for
what we did to resolve the issue

http://crmblog.saratogaus.com/?p=62