- Missing Settings TAB
- Posted by issyp on February 20th, 2007
Hi, bit frustrating I have set up MS CRM PRofessional in the prescribed
manner. When I open outlook there is no settings option in hte navigation
pane. The user that is signing in is set as System Administration the
Restricted access button is off. I see everything else. Sales services
marketing. Obviously without this Icannot set up any product lists. I must be
doing something wrong but I can't see it. Any help would be gratefully
recived.
Regards Paul
- Posted by Amy Clevidence on February 20th, 2007
Hi Paul,
This was one of my initial frustrations as well, and it is a limitation of
the Outlook Client. The "settings" area is not available using Outlook. You
must use the web interface to get to this area instead.
Amy
"issyp" wrote:
- Posted by Onetreeup on March 1st, 2007
Hi Amy,
I am having the same issue, only it is not available using the web interface
or Outlook. This is only happening to one admin. Mine works fine. Any
suggestions?
Nancy
"Amy Clevidence" wrote:
- Posted by JackT on May 1st, 2007
I am having the same issue. No settings tab in Outlook, or Web interface.
Using Vista, Outlook 2007, and have the latest updates??
"Onetreeup" wrote:
- Posted by JackT on May 1st, 2007
I have resolved part of the problem. If you close Outlook, and the log back
into CRM Web interface the settings tab will be there, and works. Hope that
helps.
"Onetreeup" wrote:
